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July 07.2025
2 Minutes Read

Why Lowe’s CEO Warns Gen Z to Embrace Careers Beyond AI: Stay Near Customers

Speaker discussing job opportunities in the AI era on stage.

AI's Impact on Job Security: A Reality Check for Young Workers

In a landscape reshaped by AI technology, the workforce faces a unique set of challenges and opportunities. Marvin Ellison, CEO of Lowe’s, has emerged as a strong voice of reassurance for Gen Z, emphasizing that while fears of widespread job loss due to AI are prevalent, opportunities in jobs requiring human touch and customer engagement remain strong.

Jobs That AI Can't Replace

Ellison has a clear message: "AI isn’t going to fix a hole in your roof." At the recent Business Roundtable's CEO Workforce Forum, he highlighted the ongoing need for skilled tradespeople, whose jobs often entail hands-on problem-solving that technology simply cannot replicate. This assertion shines a light on the rising demand for skilled trades during a time when entry-level office positions are shrinking due to automation.

The Importance of Staying Close to Customers

For aspiring workers, Ellison advises to stay close to the cash register. This advice speaks volumes about the importance of customer-centric roles in a world increasingly automated. He encourages young people to seek opportunities that allow them to engage directly with customers, positioning themselves for long-term career growth rather than short-lived corporate dreams.

Investing in Skills: A Vision for the Future

Reflecting a proactive approach to workforce needs, Lowe's has committed $50 million to develop training programs aimed at creating a pipeline of skilled trade workers. This initiative acknowledges the critical role that such professionals will play in addressing the labor shortage in essential services, illustrating a forward-thinking response to the workforce challenges posed by AI advancements.

Beyond Classes: The Trades’ Career Satisfaction

Embarking on a trade-based career is not merely about job security; it also offers personal fulfillment and financial stability. Ellison's perspective aligns with a broader understanding that skilled trades provide rewarding career paths that often lead to lucrative opportunities, countering the myth that they are merely fallback choices.

Looking Ahead: The Future of Work

As businesses continue to navigate the complexities introduced by AI, both optimism and caution are essential. While some commentators predict the loss of numerous white-collar jobs, others, like Ellison, foster hope through investment in human-centric roles. The key takeaway for young professionals is to adapt, specialize, and focus on skills that machines cannot master.

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How Jerome Powell’s September Rate Cut Signals Fuel Market Optimism

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Ex-Applebee’s Exec Julia Stewart Turns Rejection into Success: Her Journey and Insights

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