Add Row
Add Element
cropper
update
Bay Area Business
update
Add Element
  • Home
  • Categories
    • Business News
    • Retirement Planning
    • Investing
    • Real Estate
    • Tax Planning
    • Debt Management
    • Bay Area Business Spotlight
    • Tech Industry Trends
    • How I got started
    • Just opened
    • Sustainability and Green Business
    • Business Financing
    • Industry Spotlights
    • Bay Area News
    • Bay Area Startups
Add Row
Add Element
8 Minutes Read

Rising Strong: Carrie Kelman and the Spirit of Flying Dutchman Gymnastics


The Unexpected Pivot

Imagine pouring your heart and soul into a dream, finally opening the doors to your passion, only to face an unforeseen storm on day one. That’s the reality Carrie of Flying Dutchman Gymnastics experienced. Just as the vibrant energy of their new Northgate Mall location began to buzz, a devastating diagnosis turned everything upside down. How does a fledgling business not just weather such a blow, but actually flourish? How does a leader find the strength to carry on, honoring a shared vision in the face of profound loss? This is the story of Flying Dutchman Gymnastics, a testament to resilience, community, and the unwavering power of a dream.

Genesis of a Dream: More Than Just Flips

Flying Dutchman Gymnastics wasn’t born from a desire to churn out elite athletes. It sparked from a deeper understanding of what gymnastics could offer every child. As Carrie explains, "So Flying Dutchman Gymnastics actually started back in 2013…we co-founded a community program that was really designed to offer quality artistic gymnastics to recreational students." They saw a gap in the Bay Area’s otherwise wonderful gymnastics scene. "What we found in the Bay Area, we have a lot of wonderful gymnastics programs. We really do. However, the majority of really great quality coaching is often left to the upper levels and very advanced students."

Their insight was simple yet profound: quality coaching benefits everyone, regardless of competitive aspirations. This understanding fueled their mission to develop recreational programs that welcomed all kids, even those who didn’t fit the traditional mold. Carrie thoughtfully adds, "Maybe they didn't start when they were five and…they're not given every opportunity that…some of the little ones have." They also recognized the crucial role of positive body image and exercise, especially for young girls: "It's very difficult, I think, as a preteen… to really love your body and to have a positive example with exercise, a positive experience with exercise. And that's really what our program is designed to do." This foundational belief – that "every child can learn something valuable from gymnastics" – became the bedrock of Flying Dutchman Gymnastics.

The Guiding Hand and Shared Vision

Central to Carrie’s journey is her partnership with Dirk Ooijkaas, a name that resonates with gymnastics excellence. "I started this program with my coach and my very best friend, Dirk Ooijkaas. He was a national Dutch team member, also national champion, [and a world champion]" Dirk’s impressive background and his arrival in the US for the 1978 world championships set the stage for their collaboration. Their connection deepened when he saw Carrie coaching years later, leading to them training together. It was Dirk’s vision that truly ignited Flying Dutchman Gymnastics: "And it was really his dream to provide…quality gymnastics to all kids." When he embarked on this mission, Carrie naturally became his trusted partner, "So when he started his program he really…he needed a right hand." Their decade of coaching side-by-side forged a shared philosophy and a powerful foundation for their venture.

Navigating the Unexpected Terrain

The path to establishing Flying Dutchman Gymnastics wasn’t without its detours. Their initial flagship location faced an unexpected closure, forcing them to seek a new home. Serendipitously, an opportunity arose in an unlikely spot: Northgate Mall during the height of the COVID-19 pandemic. As Carrie recalls, "Northgate Mall… there really wasn't anything at Northgate. This was during COVID. You know, we were all still in masks at that time…." The mall, eager for new life, welcomed them. However, the elation of opening day was tragically short-lived. "Unfortunately, the day that we opened, my business partner was diagnosed with terminal stage IV adenocarcinoma." This pivotal moment tested Carrie's resolve in ways no business plan could have predicted.

Resilience Forged in Loss: Carrying the Torch

In the face of immense personal loss, Carrie found herself at a crossroads. Dirk’s unwavering spirit became her guiding light. "He went through, I think it was 25 rounds of chemo before he passed. He was always so very positive and the nicest guy on chemo you could meet. I wish I could have just one iota of that strength, but it was very important to him that his mission and his work carry on." Dirk’s dedication to coaching remained steadfast, even amidst his battle: "It was important for him to go as a coach. That was something that was so very valuable to him." Taking the reins was undoubtedly challenging, but the outpouring of support from the community and fellow business owners at Northgate Mall provided a lifeline. "It was not the easiest thing to take the reins, but I'm very lucky that the people in Northgate Mall, all of the fellow business owners…My clients from my program…The community has been nothing but supportive. So it's, it's not been the easiest thing to go to work in those early days, but people certainly made it a lot more tenable." Carrie’s story is a powerful example of how resilience, fueled by a sense of purpose and community, can help navigate the darkest of times.



Innovation in the Unexpected: Mallrat Magic

Operating within a mall presents unique challenges, particularly when it comes to visibility. Carrie explains, "So we are the space located next to Jump City [and The Escape Room]. We have a fairly large space inside… it's a wonderful opportunity. However, it's little bit of a challenge trying to get people to know that we're there…We're not able to place signage on the sidewalls. We're not able to place signage anywhere in San. Rafael. This is the city policy. So we're pretty stuck in terms of how we can advertise and how we can get our brand up to the community."

Faced with these limitations, Carrie’s entrepreneurial spirit shone through. She didn't see the mall location as a constraint but as an opportunity for collaboration. This led to the creation of "Mallrat Camp," a truly innovative approach to community engagement. “With the the other businesses in Northgate Mall, especially the ones that are oriented towards children, we're all on the same page about repurposing Northgate to serve our community... So what I've done is I've created Mallrat Camp, where we [partner] with all of these other businesses…Now, our campers are able to access all of these programs as a fellowship. So they have gymnastics, arcade visits, skating classes and rentals, we have bouncy house passes, we've got movies, we have games…we're trying to create a community for the community." This unique selling point not only provides a diverse and engaging experience for kids but also strengthens the entire mall ecosystem, turning a potential disadvantage into a major differentiator for Flying Dutchman Gymnastics.



Giving to Grow: A Philosophy of Abundance

For Flying Dutchman Gymnastics, community isn't just a buzzword; it's a core principle woven into their business model. Their approach to marketing and growth is rooted in generosity. As Carrie states, "I think the easiest way to reach people ultimately is to give… we have so many different schools all over Marin County and especially in San Rafael.  We've contacted school [for auction donations]...We have donated open gym passes, birthday parties and class memberships. We've donated camps. We have put on free open gyms and free programming. We have done outreach programs for holidays, Halloween, Christmas." This proactive approach of giving back has yielded significant returns. "We really find that the more we give, the more we get back. Yeah, it's [Dirk’s] philosophy." This insight offers a valuable lesson for aspiring entrepreneurs: building genuine connections and contributing to your community can be a powerful and sustainable growth strategy.

Looking Ahead: Expanding Access and Impact

Carrie’s vision for the future of Flying Dutchman Gymnastics is deeply rooted in the initial dream she shared with Dirk: making quality gymnastics accessible to all. "So as one of the things that was very important to Dirk Ooijkaas, the founder, was that programming for gymnastics should be provided to every child that wants it." Their immediate focus is on creating tangible opportunities for underserved families. "So our next year is going to be very focused on creating scholarship opportunities for low income qualifying families." They are also strategically expanding their offerings to meet community needs. "We're also adding more staff members so that we're able to offer more programming after school." The popular "Mallrat Camp" is also set to grow, further solidifying their unique community role.

Recognizing that program requirements can be a barrier to participation, Carrie is committed to inclusivity. "We will also be going over restructuring our curricular program so that we have access to more students who can apply. We found that the more requirements that programs like ours make, the fewer kids really get to participate. So providing tiered and leveled opportunities is going to be our next program for curricular classes." Reflecting on the journey, Carrie shares a poignant moment of progress: "This is… my first solid year really being on my two feet… as much as I daily grieve for my best friend... it's a really amazing opportunity to be able to embrace this business and grow instead of survive." This glimpse into her personal journey underscores the resilience and hope that drive Flying Dutchman Gymnastics forward.

Entrepreneurial Heart: Passion and Purpose

Carrie’s dedication to her business transcends mere profit. It’s fueled by a genuine passion for the positive impact gymnastics can have on children and a deep commitment to her community. "We're very lucky that we get to do the jobs that we do, so we're going to work hard and keep doing them for as long as we can." This sentiment highlights a crucial element of successful entrepreneurship: aligning your business with your values and finding reward in the positive change you create. James Lamont aptly summarizes this, saying, "It must be a very rewarding way, not just to have a business, but to have a meaningful business where you get to give back and be part of the community." Carrie’s journey underscores the power of purpose in sustaining and motivating an entrepreneur through both triumphs and tribulations.

A Final Note of Encouragement

Carrie’s story is more than just a business narrative; it’s an inspiring testament to the human spirit. Her resilience in the face of loss, her innovative approach to challenges, and her unwavering commitment to community offer valuable lessons for anyone pursuing their dreams. As she humbly states, "Thank you so much, James. This opportunity, I cannot tell you how important it is for us to be able to have…roots in the community in doing things like this. So thank you, James. I really appreciate it." Her gratitude and dedication speak volumes. Flying Dutchman Gymnastics, born from a shared passion and nurtured through perseverance, stands as a beacon of what’s possible when you combine a strong vision with a deep commitment to serving others. Carrie’s journey reminds us that even amidst the unexpected pivots and profound challenges, the power of community and a purpose-driven heart can lead to remarkable growth and lasting impact.



Learn more about Carrie Kelman and Flying Dutchman Gymnastics here: https://www.flyingdutchmangymnastics.com/




Bay Area Business Spotlight

445 Views

12 Comments

Write A Comment

*
*

Lauren S.

04.28.2025

I'm so proud of you carrie, and dirk is too. Forever in our hearts I'm so proud of you carrie, and dirk is too. Forever in our hearts

Cheryl Laremonte

04.26.2025

Wow! What a story. Thank you for sharing! This is the kind of media that makes people happy. Wow! What a story. Thank you for sharing! This is the kind of media that makes people happy.

Harold F

04.26.2025

Learned how to do my 1st front flip in 30 years there. Thank you Learned how to do my 1st front flip in 30 years there. Thank you

Stern K.

04.24.2025

It’s terrible when cancer takes someone, but it’s amazing to see family and friends find meaning and pay tribute to their memory. ... It’s terrible when cancer takes someone, but it’s amazing to see family and friends find meaning and pay tribute to their memory. #feelthelove Read More Read Less

Tessa

04.24.2025

Amazing story! It makes me so happy to hear how inclusive you are making gymnastics (all levels, not just elite athletes), creatin... Amazing story! It makes me so happy to hear how inclusive you are making gymnastics (all levels, not just elite athletes), creating a body image positive culture, and setting a positive experience with exercise. Thank you for sharing & for creating such a wonderful community. Read More Read Less

Siena Lang

04.24.2025

I wish I had a gymnastic program like The Flying Dutchman growing up. I remember being kicked out of a class because I was too ta... I wish I had a gymnastic program like The Flying Dutchman growing up. I remember being kicked out of a class because I was too tall and I love that Carrie’s facility is helping all kids, not just the ones trying to go professional, be gymnasts. What a wonderful business for the community. Read More Read Less

Chey Tiz

04.23.2025

Such a powerful and affecting story! ❤️❤️❤️ Such a powerful and affecting story! ❤️❤️❤️

Liz Deagle

04.23.2025

Incredibly inspirational - both for communities, opportunities, and for our kids. And I love that Carrie kept that legacy on throu... Incredibly inspirational - both for communities, opportunities, and for our kids. And I love that Carrie kept that legacy on through with her entrepreneurial approach of the Mallrat Camp. Not the name I was expecting lol, a nice homage to the 80s mallrats Read More Read Less

Ken H.

04.23.2025

This is an inspiring story. I’ve been to the gym and it’s done so much to build community and provide a much-needed space to foste... This is an inspiring story. I’ve been to the gym and it’s done so much to build community and provide a much-needed space to foster child development. It’s also great to see the unused mall space being repurposed to genuinely bring people together and add value to the neighborhood. Read More Read Less

Connor Spence

04.23.2025

Bigger media outlets need to be pushing more stories like this. Small Businesses are the core of the community! Bigger media outlets need to be pushing more stories like this. Small Businesses are the core of the community!

Lauren B.

04.23.2025

Thank you for all you’ve done for our community, Carrie! Thank you for all you’ve done for our community, Carrie!

Jenn H.

04.23.2025

What a great story! IJ should pick this up What a great story! IJ should pick this up

Related Posts All Posts
06.04.2025

Kona Ice Entrepreneur: From Classroom to Sweet Success with Derry Gutierrez

The Unexpected Sweet Spot: From Classroom to Kona Ice EntrepreneurEver imagined a career change as vibrant and refreshing as a rainbow shaved ice on a scorching summer day? For Derry Gutierrez, that wasn't just a fantasy. This isn't your typical business story; it's about a passionate educator who traded lesson plans and report cards for the delightful chaos of flavor stations and beaming smiles. Derry, the owner of Kona Ice of San Rafael, didn't follow a traditional entrepreneurial path. His journey from the structured world of early childhood education to the mobile world of frozen treats is a testament to how unexpected backgrounds can bring a unique and human touch to the business landscape. How did a deep understanding of children's joy and community needs blossom into a thriving Kona Ice franchise right here in Novato and the wider Marin County area? Get ready to discover a story where passion for people flavors every scoop.A Journey Rooted in Community: Derry's Backstory and Entrepreneurial SparkDerry’s story isn't just about starting a business; it's about building upon a lifelong connection to community. Moving from Peru to the vibrant landscape of Marin County at a young age, Derry’s early experiences instilled in him a deep appreciation for the power of local bonds. He reflects on his stepfather’s t-shirt business in the Bay Area, sharing, “I grew up watching my stepdad run his t-shirt business in San Francisco, and as I got older, I started helping out. I never saw myself as a ‘salesman’—to me, it was just about connecting with people.” This early exposure planted the seed for his entrepreneurial spirit. However, Derry’s path took a meaningful turn into education, where he has spent the past 15 years working with children—most notably in Marin City. “I struggled as a young kid and adolescent in school and lacked trusting relationships with educators,” he shares. “So I wanted to make a meaningful impact on youth by creating those relationships rooted in trust, kindness, and support. Sometimes, kids just need an adult to listen to them.” His words reflect a deep commitment to nurturing and empowering young lives. It was also important to him to be a positive role model for boys, especially in environments where men are not typically present—like classrooms and preschools. He wanted to represent Latino men in the community with pride and purpose, showing that men in early childhood education can be kind, attuned to children’s needs, and joyfully engaged. This dedication to community never wavered. Even after relocating to Novato and taking a position at the College of Marin’s preschool, his drive to create something of his own—something rooted in his values—remained as strong as ever. The "Aha!" Moment and Taking the PlungeThe idea for Kona Ice wasn't a sudden lightning bolt but rather a gradual realization, sparked by a familiar family treat. Derry recalls, “We used to see Kona Ice at events all the time, and our kids were always excited to get shaved ice. We ended up collecting all the color-changing cups—they became a fun, joyful presence in our home.” The idea of owning a Kona Ice franchise lingered in the background, a potential blend of his business aspirations and his love for bringing smiles to faces. Like many aspiring entrepreneurs, Derry had some initial hesitation about the financial investment. But it was the unwavering support of his wife, Dori, that became the turning point. “My wife was very supportive and said, ‘If this is what you want to do, then let’s go for it,’” Derry recalls. Her encouragement played a crucial role in helping him take that leap of faith into small business ownership in Marin County.More Than Just Shaved Ice: Key Turning Points and Innovative PracticesDerry’s transition from the classroom to the Kona Ice truck wasn't a complete departure but rather an evolution, leveraging his existing skills in unexpected ways. His strong ties to the local school community in Marin County quickly became a valuable asset. “When schools find out I’m a teacher—or that I’ve taught—they’re like, ‘Oh wow, where?’” he says, highlighting the instant rapport and trust his background creates. He also frequently runs into former students at events and loves hearing familiar shouts of “Hey! Teacher Derry!” or “Hey! Coach Derry!”—small moments that reflect the lasting connections he’s built over the years. Derry quickly realized that his business was about more than just serving shaved ice—it was about creating positive experiences and giving back to the community. His innovative “give back” model, which offers schools a percentage of sales or a discount, has become a cornerstone of his success. “Kona Days at schools have been especially successful in helping raise funds,” he explains. “We set up a day or two each month to serve Kona Ice on campus and provide give-back checks along the way. This year, we raised just over $1,000 for San Jose Middle School in Novato through these Kona Days!” His approach highlights the win-win partnerships he’s built with local schools, blending community engagement with small business impact. The Secret Ingredients: Unique Selling Points and DifferentiatorsWhat makes Kona Ice of San Rafael a local favorite isn’t just the wide variety of delicious flavors—it’s the personal touch and genuine care that Derry brings to every interaction. For him, it’s about creating an experience, not just a transaction. “To me, that’s what it’s all about—the experience and the connections you make with people” he shares. His commitment to connecting on a personal level—even if it means the line moves a little slower—deeply resonates with the community. “I can honestly say that with each customer I meet, I’m making a connection with them,” Derry affirms. That empathy shows up in small but meaningful ways, like offering a free replacement when a child accidentally drops their cup. Beyond customer interactions, Derry’s commitment to building long-term relationships with local organizations, like Dominican University, sets his business apart. Interestingly, the business has also brought an unexpected personal reward: the gift of time. “One of the many things the business has given me is time—time to take my kids to school, volunteer in their classrooms, and coach their teams,” Derry reflects, grateful for the flexibility it offers to be present in his children’s lives. This powerful blend of community focus, meaningful connections, and strong family values is what makes Kona Ice of San Rafael not just a business, but a beloved part of the local community.Scoops of Wisdom: Actionable Insights for Aspiring EntrepreneursFor those dreaming of starting their own ventures, Derry offers valuable insights gleaned from his own journey. One key takeaway is the importance of leveraging your existing skills and passions in unexpected ways. His background in education, initially seemingly unrelated to food service, became a powerful tool for connection and community building. He emphasizes the power of genuine community engagement, advising aspiring entrepreneurs to look beyond just sales and focus on building meaningful relationships. Derry’s experience highlights that a business can be a vehicle for positive impact, not just financial gain. His "give back" model with schools demonstrates how aligning your business with community needs can lead to both success and fulfillment. Ultimately, Derry’s story underscores the importance of embracing unexpected opportunities and infusing your business with your unique personality and values to create something truly special in your local market. A Recipe for Success: Concluding ThoughtsDerry’s journey with Kona Ice of San Rafael is a vibrant example of how passion, community spirit, and a willingness to embrace the unexpected can lead to a fulfilling and impactful entrepreneurial path. His story reminds us that success isn't always about following a traditional blueprint; sometimes, the most rewarding ventures are those that blend our unique backgrounds with a genuine desire to connect with and serve our communities, whether it's the neighborhoods of Novato, the schools of Marin County, or beyond. So, the next time you see the colorful Kona Ice truck, remember Derry's story – a reminder that business can be both sweet and meaningful, one cup of shaved ice and one community connection at a time. Want to know where they’ll be next? Follow Derry and Dori on Instagram at @konaice_sanrafael to catch their next serving location.

06.04.2025

Unlocking Order and Peace: The Journey of Organization by Christy

The Unexpected Spark: TransformerEver feel like your home is less a sanctuary and more a swirling vortex of stuff? You're not alone. Imagine the sigh of relief when someone steps into that chaos, not with judgment, but with a knack for transforming it into calm. That's the magic Christy Barbero brings through Organization by Christy. Her journey into the world of professional organizing wasn't a meticulously planned career move; it blossomed organically from a natural talent honed in the heart of family life. As Christy herself put it, "I've always been tight, orderly, running my house in an orderly fashion, so everybody knew where things went." This inherent ability, initially a personal strength, unexpectedly paved the way for her entrepreneurial adventure.The Genesis of Order: Christy's Backstory and Entrepreneurial JourneyChristy's foundation in home organization was built brick by organized brick within her own family. As a single mother of three, efficiency wasn't a luxury—it was a necessity. "When I got divorced, my life completely changed, raising three kids," she shared. This experience instilled in her a deep understanding of how a well-ordered environment can bring much-needed stability. Her entry into professional organizing was surprisingly serendipitous. While working other jobs Christy instinctively applied her organizational prowess. The word was getting out and she slowly was implementing her skill into other family homes.This organically fueled an unexpected side hustle. However, significant life events in 2020 became the catalyst for Christy to embrace her passion fully. "I really love organizing, and wanted to take this to the next level so I could have flexibility”. This pivotal moment marked her transition into a full-time female entrepreneur, driven by both passion and the need for flexibility. Since then, Organization by Christy has evolved beyond basic decluttering services. Christy now offers comprehensive support, including "clean outs on homes," preparing properties "to go onto the market" with an understanding of "how staging works" and what "realtors want," and helping clients "pack, unpack and set up their homes." This holistic approach caters to a wide range of needs, making her a valuable resource for anyone undergoing a significant life transition.Navigating Life's Transitions: Key Turning Points and Challenges OvercomeChristy's journey as a single parent provided her with firsthand experience in the power of effective home organization to manage a busy life. This personal understanding allows her to approach her clients with empathy and practical solutions. A health crisis her family faced in 2020 was a major turning point, pushing her to take the leap into full-time entrepreneurship. This demonstrates her resilience and determination to build a business that aligns with her values and needs. One of the most significant challenges Christy faces isn't the clutter itself, but the emotional weight it carries for her clients. "My challenges really are, it's just the emotional side, and I learned I need to embrace all the emotions so I can focus on supporting my clients," she shared. “ I personally know how it feels to have to detach from certain things”. This honesty highlights the sensitive nature of decluttering services, where helping people let go of belongings often involves navigating cherished memories and difficult emotions. She focuses on the core strength of her service: the personal connection and tangible results she delivers. This pragmatic approach resonates with clients who value hands-on help and a human touch. Despite broader "challenges of the economy," Christy's essential services continue to be in demand, proving the timeless need for order and support during life's transitions. The Art and Science of Organization: Major Lessons and Innovative Practices For Christy, home organization isn't just about tidying; it's about creating systems that bring lasting functionality. She emphasizes, "it's designing a space that's functional for anyone living in the home." Her ability to visualize solutions is a key differentiator. "I love walking into spaces and breaking down the spaces and listening to my client on how spaces feel for them. I play Tetris in my head and break it down for the client." This "Tetris brain" allows her to see possibilities and create order where others see only chaos. A crucial lesson Christy has learned is the importance of habit formation. Repeat clients are an important part of her business. . "We are all creatures of habit., Change is hard. But with time, we adjust and realize a weight has been lifted. I explain why I put things where they need to be." This insight underscores that true decluttering and organization are about creating sustainable change, not just a temporary fix. Christy's approach is also highly client-centric and resourceful. She's mindful of budgets and always looking to find creative solutions. "I try to repurpose items clients already have, make room for them somewhere else, where they can be more functional," she said. Moreover, she demonstrates her proactive approach to moving services by helping clients assess their new space before the move helps them avoid unnecessary stress and costs associated with storage. "When I walk in to help a client get their home on the market, we assess where they're moving ," she said. "We can decide what can stay, what can go. I try to help people avoid having to get a big storage unit, which saves money and headaches."More Than Just Organization: Unique Selling Points and DifferentiatorsWhat truly sets Organization by Christy apart in the realm of home organization services? According to Christy, it's the genuine human connection she forges with her clients. The special personal connection happens organically. "A client's home is their space, filled with special items and memories," she said."In order to come in and go through peoples' personal items, you must create trust. It brings me so much joy once we get through it all. I cherish the friendships I build with my clients and am beyond grateful for the experience."This emphasis on building relationships highlights Christy's exceptional emotional intelligence, a crucial asset when dealing with the often-sensitive process of decluttering. "It would be a lot if you're dealing with an emotional issue here that people have, especially some more than others," she acknowledged. Her ability to provide comfort and understanding alongside practical solutions makes her more than just an organizer; she becomes a trusted partner in transforming her clients' spaces and lives. Furthermore, the breadth of her moving services, from packing to unpacking and setting up the new home, offers a holistic solution that minimizes stress for clients undergoing significant transitions. Her experience in preparing homes for the market, informed by her understanding of staging and the real estate industry, adds another layer of unique value. As she explained, "I've worked with stagers where I see what they envision and what they want out of the house, and then I have to prep the space so that if the customer is still living in there while their house is going to be on the market." This comprehensive approach makes Organization by Christy a one-stop shop for those seeking to simplify their lives and spaces.Cultivating Order: Actionable Insights for Aspiring Entrepreneurs Christy's journey offers valuable lessons for anyone dreaming of starting their own business, especially female entrepreneurs. Her initial success stemmed from recognizing and leveraging her natural talents. If you have a knack for something, don't underestimate its potential! As Christy's story shows, sometimes the most impactful businesses grow organically from a genuine passion. Her experience also underscores the importance of listening to your network. Building genuine connections, as Christy’s has done, fosters trust and loyalty, leading to invaluable word-of-mouth referrals. Furthermore, Christy's evolving service offerings demonstrate the value of adaptability. Be willing to expand your services based on client needs and your growing expertise. Finally, be prepared to face challenges, both practical and emotional. Christy's honesty about the emotional toll of her work and her initial struggles with technology are a reminder that every entrepreneurial journey has its hurdles. However, with passion and perseverance, these can be overcome. Christy plans to offer consulting services in the future to expand her reach and impact, offering an inspiring example of continuous growth and innovation for aspiring business owners.Finding Freedom in Functionality: Concluding Thoughts Christy Barbero's story is a powerful reminder that order isn't just about aesthetics; it's about creating a sense of calm and control in our lives. Organization by Christy offers more than just tidy spaces; it provides a pathway to reduced stress, increased functionality, and the freedom that comes with a well-organized environment. Christy's journey, from an innate ability to a thriving business built on genuine connection and practical solutions, is an inspiration for anyone seeking to turn their passion into purpose. As she helps her clients navigate life's transitions and declutter their spaces, she ultimately helps them declutter their minds and create room for what truly matters. If you're feeling overwhelmed by clutter and longing for a more peaceful and functional home, Christy's story and her services offer a beacon of hope and a tangible path toward finding freedom in functionality right here in Novato, California, and beyond.

05.20.2025

From Singapore Airlines to STEM: Claudine Ng's Entrepreneurial Journey

The Evolving Entrepreneur: From Singapore Airlines to Bay Area After-School ProgramsImagine trading the skies for schoolyards, the hum of jet engines for the excited chatter of children. Claudine Ng’s journey into the world of after-school enrichment programs was far from a planned trajectory. Growing up in Singapore, her academic path led her to Australia, where she pursued organizational psychology as a Singapore Airlines scholar. This prestigious scholarship came with a commitment: graduate, return to Singapore, and serve the airline. And so she did, fulfilling her bond and soaring in the corporate world.But life, as it often does, had other destinations in mind. While in Australia, Claudine met her husband, a Dane whose roots lay in Copenhagen. Their relationship blossomed across continents, leading to a series of international moves—Singapore, Geneva, London, Milwaukee—before finally landing in California. Settling in the Bay Area with young children, Claudine found herself in familiar territory for many working parents: juggling pickups and overlapping schedules. "I was driving them up and down from activity to activity," she recalls. It was during these dizzying days that a lightbulb moment struck: "My business partner at that time and I thought, there should be a service on site for children. A service where children could transition from class to enrichment without the parental pickup scramble.” It seemed so obvious. This simple yet powerful observation marked the beginning of her entrepreneurial adventure, proving that sometimes the most impactful business ideas are born from personal experience. Launching Electivity: Filling a Gap and Building Through CommunityFrom that initial spark of an idea, Electivity was born. Claudine, along with two co-founders, launched Electivity to bridge the gap between the end of the school day and after-school activities. The response was immediate. "We had a client right off the bat," Claudine shares, highlighting the clear unmet need in the market. This early success validated their vision of providing on-site programs that would alleviate the logistical burdens for parents.The team leaned into community relationships, skipping mass advertising in favor of the oldest growth strategy in the book: word of mouth. “No mass marketing. No ads,” Claudine explains. “Just parents and principals referring us to others.” That kind of organic growth doesn’t happen by accident—it’s built on trust, quality, and shared experience.Even the name, Electivity, was intentional—a fusion of “elective” and “activity,” reflecting the diverse choices kids could explore in everything from coding to cooking. Their first client, a school in Mill Valley, became the cornerstone of what would grow into a vibrant network across the Bay Area. The Electivity Model: Empowering Schools and Local TalentElectivity’s model is refreshingly nimble. Instead of staffing a massive team, they collaborate with small local businesses and passionate individuals—carpenters, circus artists, software engineers, bakers, and more. “We’ve worked with so many incredible people who have industry experience and a heart for teaching kids,” Claudine says. “They bring their real-world skills to the classroom.”And Electivity makes it easy for everyone involved. They handle the boring but essential backend logistics—marketing, registration, scheduling, communication, payments—so instructors can focus on what they love: teaching."We want schools to free up their time and resources to focus on the children and the way they run the school, and we want providers to focus on creating amazing curricula and honing their teaching skills," Claudine adds. It’s a model that doesn’t just scale a business; it lifts a community. This innovative practice not only ensures program sustainability but also fosters a thriving community of educators and learners.Navigating the Educational Landscape: Public vs. Private and Ensuring SafetyWorking with over 40 schools and recreation centers across the Bay Area, Electivity has learned to adapt to different systems and red tape. “Districts often require more paperwork and approvals,” Claudine explains. “But the desire for good programs is the same everywhere.”One consistent challenge? Background checks. “If I do a fingerprint scan for a public school, it doesn’t carry over to a private one. I have to pay and repeat the process,” she says. Still, Electivity never compromises on safety. They ensure every instructor meets district and school standards.The classes themselves are as joyful as they are diverse: from cooking to circus arts to STEM and STEAM projects, with options for kids in kindergarten through eighth grade. The mission? Enrich learning while bringing a little magic to the after-school hour. The Multi-Hatted Life of an Entrepreneur: Entrepreneur, Mom, CEO, Snack ManagerRunning Electivity means juggling roles with a sense of humor and resilience. "Yeah, I wear a lot of hats," Claudine laughs. "I’m logistics, I’m marketing, I’m the one on customer service calls. Sometimes I’m even the snack lady." This candid acknowledgment resonates with many entrepreneurs who understand the constant juggling act.Claudine's approach has always been deeply rooted in empathy. She started the business with her own kids in mind. "I always think first as a parent: what would I want my child to walk away with? Then I think like a small business owner. What makes sense?"This dual perspective proved invaluable, particularly during challenging times like the COVID-19 pandemic. When schools shut down, Electivity pivoted swiftly, offering free online programs to the community. "We offered free programs online for anyone and everyone to join because we know that at that time, parents also needed a resource."They also refunded families for canceled in-person classes. "We just thought, let’s be human about this. Parents are stressed. Let’s do the right thing." This commitment to doing the right thing, even when it meant financial sacrifice, speaks volumes about Electivity's values.Furthermore, their customer-centric proactive approach to addressing concerns—is to listen—really listen. "If we get negative feedback, we pick up the phone. We talk. And usually, by the end of that call, we’ve made a stronger connection.” Heart First, AlwaysFor Claudine, the true reward of Electivity extends far beyond the financial. "It's definitely the children," she says beaming. "When they leave class happy, it just warms your heart." These moments of connection, like when children recognize her as "the boss of Electivity," underscore the positive impact her business has on young lives.Looking ahead, Electivity is navigating a new chapter. Claudine recently acquired full ownership of the company. It’s a new chapter—a little daunting but a lot more exciting. Revenue has doubled, thanks to process automation and streamlining. "I don’t have a rigid long-term strategy,” she admits. "I believe in being nimble and responding to the needs of our community. Especially with the current landscape, I'm just kind of choosing to see where this will lead us.” This flexible approach, grounded in a deep understanding of the community's needs, has served Electivity well over the past decade and will likely continue to guide its path forward. Beyond Electivity: Empowering Other Women in BusinessClaudine's commitment to community extends beyond Electivity's programs. She served as the president of the San Francisco Bay Area chapter of the National Association of Women Business Owners (NAWBO), where she championed women and minority entrepreneurs. "What I brought to the table was the perspective of a small, minority-owned business,” she says. “That voice matters.” Through NAWBO, she helped amplify voices like hers—real, hardworking, resourceful.Claudine's journey is a powerful example of how one person's vision, fueled by a genuine desire to make a difference, can create a thriving business that enriches the lives of many while also contributing to the broader entrepreneurial ecosystem. Her story is proof that some of the best business ideas start with lived experience, a little chaos, and a whole lot of heart.

Add Row
Add Element
cropper
update
Bay Area Business
cropper
update

Bay Area Business covers the latest news, trends, and insights about businesses in the San Francisco Bay Area, including startups, tech companies, real estate, and local economic developments. Bay Area Business is an Automagic Media production.
 

  • update
  • update
  • update
  • update
  • update
  • update
  • update
Add Element

COMPANY

  • Privacy Policy
  • Terms of Use
  • Advertise
  • Contact Us
  • Menu 5
  • Menu 6
Add Element

415-307-5228

AVAILABLE FROM 8AM - 5PM

San Francisco, Ca

Email James@automagicmedia.com
Add Element

ABOUT US

Bay Area Business covers the latest news, trends, and insights about businesses in the San Francisco Bay Area, including startups, tech companies, real estate, and local economic developments.
 

Add Element

© 2025 CompanyName All Rights Reserved. Address . Contact Us . Terms of Service . Privacy Policy

Terms of Service

Privacy Policy

Core Modal Title

Sorry, no results found

You Might Find These Articles Interesting

T
Please Check Your Email
We Will Be Following Up Shortly
*
*
*